How do I place an order?
Click on one of our product categories or use our Search function. When you see an item you like, click on it to get product details. Click on the Add to Cart button to add it to your Shopping Cart. Continue shopping until you are ready to check out. Your running total will appear in the upper right-hand Shopping Cart box.
If an item is back ordered, the estimated ship date will appear; you may still add it to your Shopping Cart. It will ship upon arrival.
Finished shopping? Click Checkout. If it is your first time shopping on our website, please Create an Account (its simple!), or simply Log In if you have ordered before.
Review your order and click Update if necessary. Then click on Checkout. Select the Shipper and add any Special Instructions if necessary in the section provided and click Continue. Review your address and select your Preferred Payment Method and click Continue. Review your order and click on Confirm. Your order has now been received.
How do I use advanced search?
Our search box appears on every page. If you have an idea of what you want, just type in a keyword, and click "Go." When you see something you like, just click on the image or item name to go to the product detail page. At that point, you can add the product to your Shopping Cart.
How do I remove items from my shopping bag?
If your Shopping Cart is not yet "checked out," just click on "Remove" link next to the item and Update. Once you have checked out, we may not be able to cancel an order if it is already in the shipping process. Please contact us at 561.702.0795 or send an email to customerservice@wholesaledecoratorsmarket.com Monday through Friday from 10:00 a.m. to 6:00 p.m. Eastern Time to speak with someone in our Customer Service Department to inquire about canceling or changing an order that has already been placed.
How do I make changes to my order?
If your Shopping Cart is not yet "checked out," just click on "Remove" link next to the item and Update. Once you have checked out, we may not be able to cancel an order if it has already in the shipping process. Please contact us at 561.702.0795 or send an email to customerservice@wholesaledecoratorsmarket.com Monday through Friday from 10:00 a.m. to 6:00 p.m. Eastern Time to speak with someone in our Customer Service Department to inquire about canceling or changing an order that has already been placed.
How do I cancel my order completely?
If you are in the process of checking out, and decide you would rather cancel the order, abandon the checkout process by clicking on the Wholesale Decorators Market logo. This will return you back to the homepage. At that point, you can either return to your shopping cart and remove the items that you no longer wish to purchase or you can leave them in your shopping cart. Your items will remain in your shopping bag until your session ends. If you would like to save your items, please move them over to your Wish List. Once an order has been placed, we may not be able to cancel it.
How do I ship to an address other than my billing address?
Shipping to another address that is different from your billing address is easy. As you go through our checkout process, simply enter in the shipping address when you arrive on the shipping information page. If you are a registered user, the address will be automatically added to your address book (so that you can access it for future purchases).